FAQ

1：Where are your products made?

With the exception of our accessories, all of our brands are manufactured in Australia.Address details：S & S AUSTRALIAN GROUP PTY LTD , 705/365 Little Collins St, MELBOURNE VIC 3000,Australia

2：Do you accept international orders?

Yes, we ship to over 60 countries around the world.

3：How much will my shipping cost?

Free Shipping

4：Can I order wholesale?

Yes, we wholesale our products worldwide.

5：What extraction methods are used for your essential oils?

The majority of our essential oils are extracted via steam distillation. Citrus oils such as Lemon, Lime and Orange are extracted using a cold press of the peel.

6：What quality are your essential oils?

All of Maygirls' essential oils are meticulously sourced and undergo rigorous testing to ensure the highest quality. Each oil is subjected to gas chromatography, optical rotation, refractive index, specific gravity, color, and odor profile analyses, guaranteeing purity and freedom from adulteration.

In addition to our standard line, Maygirls also offers a selection of Certified Organic essential oils. These oils are cultivated and processed without the use of synthetic pesticides, herbicides, or genetically modified organisms (GMOs), aligning with our commitment to natural and sustainable practices.

7：Are your essential oils therapeutic-grade?

The term 'Therapeutic-Grade' is somewhat misleading as there is currently no government agency or independent organisation that provides a standardized grading system for essential oils. While there are some other essential oil companies that use the term 'Therapeutic-Grade', this is nothing more than a registered marketing phrase.

8：Do essential oils expire?

All of our essential oils are printed with an expiry date. While essential oils don’t technically go rancid, they can oxidize and deteriorate over time. To prolong the life of your essential oils we recommend storing at room temperature, away from sunlight and with the lid securely tightened.

9：Can your essential oils be taken internally?

While all of our essential oils are 100% pure and many of our oils do meet food grade standards, we are unable to advise essential oils to be taken internally unless under the consultation of a health professional or aromatherapist. In Australia, you would need to have an Advanced Diploma in Aromatic Medicine to prescribe ingestion of essential oils. To not hold such a qualification, and to still advise on ingestion of essential oils, can put you at risk of litigation.

Most qualified aromatherapists will advise against internal use because of the risk of poisoning and irritation to the GI tract when there are much safer methods of use that provide the positive benefits of essential oils.